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 Basic information about booking system: B.V. is one of the world's leading online hotel reservations agencies by room nights sold, attracting over 30 million unique visitors each month via the Internet from both leisure and business markets worldwide.
    Established in 1996, B.V. guarantees the best prices for any type of property, ranging from small independent hotels to a five star luxury through Website offers over 100000 hotels in 89 countries. More than 150000 room nights booked every day.
    As a result of the market leading growth of, the group of companies currently employs over 1600 professionals to ensure the best possible online services and support.
 Reservation Process
    The reservation service is free of charge. We do not charge you any booking fees, administration fees, or cancellation fees.

    A valid credit card is needed to guarantee the reservation with the hotel. However, you can make a booking using someone else’s card provided you have their permission. If this is the case please mention the card holder’s name, and that they have given permission for you to use their card, in the ‘comments’ box when you make your reservation.

    The reservation system is secure and your credit card and personal information is encrypted. We work to high standards and guarantee your privacy. For further details, please check our privacy statement.
    In order to protect and safeguard the personal data provided to us, we have implemented and use appropriate business systems and procedures. For example, your credit card information is transmitted to us through a secure server protocol, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. Our SSL certificate has been issued by Thawte:

    As soon as you have completed the booking process the confirmation page appears. This page shows all of your reservation details, including the booking number and your pin code, so you can access your confirmation online at ‘My Booking’. We also send you a confirmation email with all your booking information.

    You can cancel or change your booking via our self-service tool ‘My Booking’. Please, remember to check the hotel’s cancellation policy before making any changes to your booking. Non-refundable rooms and other special deals can have a different cancellation policy. Room specific cancellation information is included beside the room type under the ‘Conditions’ column.
 Read our Frequently Asked Questions for more information.
 Top Destinations:
 Selection of accommodation:
Aparthotel Krone, Zell am See, Austria
Aparthotel Krone, Kitzsteinhornstraße 16, 5700 Zell am See, Austria
Aparthotel Krone is located in the heart of the Schmittenhöhe skiing and hiking area in the south of Zell am See. A ski school, the Areitbahn cable car (to the Schmittenhöhe), and the ski bus stop to the Kitzsteinhorn (glacier skiing) are only a 5-minute walk away from Hotel Krone.
Hotel Silence Sporthotel Zugspitze, Lermoos, Austria
Hotel Silence Sporthotel Zugspitze, Innsbruckerstrasse 51, 6631 Lermoos, Austria
The Silence Sporthotel Zugspitze enjoys an amazing location surrounded by the Tyrolean mountains, offering a view of the Zugspitze and the Grubigstein. In winter you are close to the ski-lift (180 metres) and the cross-country skiing trails, while in summer, the hiking trails start right at the hotel.
Hotel Restaurant Winkler, Mürzzuschlag, Austria
Hotel Restaurant Winkler, Stadtplatz 3, 8680 Mürzzuschlag, Austria
This trendy 4-star hotel is located right in the centre of Mürzzuschlag, only a 5-minute walk from the train station. The hotel features an excellent restaurant and cosy, comfortable rooms.
Hotel & Residence Vinoh, Prague, Czech Republic
Hotel & Residence Vinoh, Vinohradská 83, 143 00 Prague, Czech Republic
This Hotel & Residence is situated in the centre of Prague and only around the corner to the famous Wenceslas Square. The historical building of the hotel provides excellent levels of comfort and a calm relaxing environment.
Aktivhotel Rohrmooserhof, Rohrmoos, Austria
Aktivhotel Rohrmooserhof, Schwaigerweg 135, 8971 Rohrmoos, Austria
Aktivhotel Rohrmooserhof is located directly on the ski slopes in the Schladming Dachstein ski and hiking area, 1,050 metres above sea level. In winter the ski slope is right on the doorstep. A ski school and a ski kindergarten are opposite the hotel. 115 km of ski runs are directly accessible from the hotel.
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From our list of hotels in Netherlands, The Hague:
Spui 180, 2511 BW The Hague
Hotel in The Hague, Netherlands - Hotel Mercure Den Haag Central. Click for more information and booking accommodation
This hotel is situated in the centre of The Hague only 150 metres from the Bierkade Tram Stop. Mercure features a 24-hour front desk, room service and car rental service. The Mauritshuis Museum is less than a 10-minute walk from the hotel. Panorama Mesdag is 20 minutes walk away. The seaside town of Scheveningen is 4.5 km away and reachable by tram.
 Customer Service E-Mail:
 Customer Service by phone:
Opening hours:
Monday to Friday: 24 hours
Saturday and Sunday: 10:00-00:00(CET)
Telephone numbers are in-country and only local charges apply, except for International number.

Australia 1 800 058744
Monday to Friday: 2:00 - 0:00 (EST)
Saturday and Sunday: 4:00 - 18:00 (EST)

Canada 1 866 492 3245
Monday to Friday: 2:00 - 0:00 (EST)
Saturday and Sunday: 4:00 - 18:00 (EST)
Support en Français: 1 866 493 3497

United Kingdom 0845 0805012

United States
of America
1 888 850 3958
Monday to Friday: 2:00-0:00(EST)
Saturday and Sunday: 4:00-18:00(EST)
Soporte en Espanol: 1 866 938 1297

International +44 20 3320 2609

From our list of hotels in Austria, Vienna:
Grinzingerallee 30, 1190 Vienna
Hotel in Vienna, Austria - Hotel Müllner. Click for more information and booking accommodation
Our modern and cosy family-run hotel is situated in Grinzing, Vienna’s famous wine district, and is ideally suited for leisure or business trips. Surrounded by a very green and quiet neighbourhood, the hotel is only a 20-minute tram ride from the city centre.
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