Basic information about booking system:
Booking.com B.V. is one of the world's leading online hotel reservations agencies by room nights sold, attracting over 30 million unique visitors each month via the Internet from both leisure and business markets worldwide.
Established in 1996, Booking.com B.V. guarantees the best prices for any type of property, ranging from small independent hotels to a five star luxury through Booking.com. Website offers over 100000 hotels in 89 countries. More than 150000 room nights booked every day.
As a result of the market leading growth of Booking.com, the Booking.com group of companies currently employs over 1600 professionals to ensure the best possible online services and support.
The Booking.com reservation service is free of charge. We do not charge you any booking fees, administration fees, or cancellation fees.
A valid credit card is needed to guarantee the reservation with the hotel. However, you can make a booking using someone else’s card provided you have their permission. If this is the case please mention the card holder’s name, and that they have given permission for you to use their card, in the ‘comments’ box when you make your reservation.
The Booking.com reservation system is secure and your credit card and personal information is encrypted. We work to high standards and guarantee your privacy. For further details, please check our privacy statement.
In order to protect and safeguard the personal data provided to us, we have implemented and use appropriate business systems and procedures. For example, your credit card information is transmitted to us through a secure server protocol, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. Our SSL certificate has been issued by Thawte: www.thawte.com
As soon as you have completed the booking process the confirmation page appears. This page shows all of your reservation details, including the booking number and your pin code, so you can access your confirmation online at ‘My Booking’. We also send you a confirmation email with all your booking information.
You can cancel or change your booking via our self-service tool ‘My Booking’. Please, remember to check the hotel’s cancellation policy before making any changes to your booking. Non-refundable rooms and other special deals can have a different cancellation policy. Room specific cancellation information is included beside the room type under the ‘Conditions’ column.
Read our Frequently Asked Questions for more information.
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From our list of hotels in Czech Republic, Český Krumlov:
U Zelené Ratolesti 232, 38001 Český Krumlov
Our luxurious little hotel is located in a lovely historical building dating from 1350, just a 10-minute walk from the city centre and offers you very romantically styled rooms. Additional offers include horse-back riding, canoeing on the Vltava river and ticket bookings for shows at the amphitheatre.
Customer Service E-Mail:
Customer Service by phone:
Monday to Friday: 24 hours
Saturday and Sunday: 10:00-00:00(CET)
Telephone numbers are in-country and only local charges apply, except for International number.
From our list of hotels in Austria, Neustift im Stubaital:
Elferweg 22, 6167 Neustift im Stubaital
Located in Neustift in the Stubai Valley, the family-run Hotel Erika offers rooms with balcony and an outdoor pool, which is heated throughout the year. The centre of Neustift is 3 km away, the Hochserles ski lift 6 km, and the Stubai Glacier 20 km.
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